LN
Lethola N

1 reviews | Active since Nov 2013

24 Jul 2015, 16:34

Unauthorized debit order by Kianga on my account

On 25/06/2015 I had an unauthorized DO by Kianga trading on my ABSA account - Naedo Tracked Do Settlement 99.00 12 350.47 -Lastelecom/Do***-Last. I did not think much of it then.<br> Same thing just happened again this morning, and I am not happy about it.<br> This is obviously some sort of a ****, and from the quick research i just did, its clear that this has been happening for quite some time with other people. I am disappointed at ABSA, its sad that they do not have control measures on hand that are able to pick up this sort of thing up. I have been loyal to ABSA for many years now, I have put a lot of a trust in them, and it saddens me that they would let someone come right under their noses and ***** my money from them. Now I have to be the one who is inconvenienced and run to the branch to stop this. This is not fair.

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Replies (1)
Absa
Absa's reply27 Jul 2015, 09:57
Official
Hello letholan,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd