SS
Siya S

1 reviews | Active since Sept 2013

14 Dec 2016, 18:00

UNAUTHORIZED DEBIT ORDER! and no one cares...

<p>I've decided to leave Absa with peace to find a different service provide cause i'm not getting any joy with Absa. I had my cheque account for a more than 6 years now with Absa yet every year I need to have a very emotional conversation with Absa. If you can take a look on my Charge report or statement you can see i had a dispute this year which resulted me being refunded, last similar issue. I had a unauthorized debit orders that started from September but only notice that last month when i decided go through my statement. Did went to the bank to share my concerns and was only advised that they can only reverse debit orders that took place within 40 days, and was given ********** 701 to call and the number is always engaged. If that's how i'm going to ne treated. It's quiet evident Absa is better without me.</p>

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Replies (1)
Absa
Absa's reply15 Dec 2016, 08:58
Official

Dear Siya

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd