wM
wendy M

1 reviews | Active since Oct 2018

31 Jan 2019, 09:26

Unauthorized Debit Order and cannot be reversed online... MZANZI

Unauthorized Debit Order and cannot be reversed online... Good day ABSA

There is a debit order on my account for R135.00 with a company I do not know and I am unable to reverse this debit order.

The description of the the debit order is MZANSI and my id no ID Number which is very worrying as I do not know where there would have access to my ID number when I know nothing about this debit order.

Please assist as I cannot keep going to the bank to do reversals for debit orders I did not authorize and how is it possible that my account can be debited with no authorization from me.

Please assist with this issue.

0
Replies (1)
Absa
Absa's reply31 Jan 2019, 12:39
Official
Dear Wendy
Thank you for bringing this matter to pour attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, kindly also provide the date of the debit order.
This information can be sent via private message.
Regards
Claudette