Unauthorized Debit Order: A/AICLIPCO***6

ABSA Bank Dispute Resolution Team,

I am writing to express my extreme frustration and disappointment regarding unauthorized debit orders from my account. Despite my repeated reversals, the unauthorized debits continue, and I am charged for each reversal.

The details of the unauthorized debit order are as follows:

- Reference Number: A/AICLIPCO***6 - Amounts: R200 or R230 per month

I am appalled that in this digital age, ABSA Bank's security measures have failed to prevent these unauthorized transactions. The lack of effective debit order checks is alarming, and I question why smaller amounts are not scrutinized with the same rigor as larger transactions.

I urge ABSA Bank to take immediate action to:

1. Permanently block any further unauthorized debit orders from my account. 2. Conduct a thorough investigation into this matter and provide me with a detailed report. 3. Refund all charges incurred due to the reversals of these unauthorized transactions.

I request a prompt response regarding the actions you will take to resolve this matter. If I do not receive a satisfactory response, I will be forced to explore further action to protect my account and my rights as a customer.