KB
KENNETH B
1 reviews | Active since Mar 2009
23 Dec 2019, 11:21
Unauthorized debit order
Long time ago I went to ABSA Sandton branch to cancel my will. But in the last years I realized that they still debit the annual fee from my account and I would always reverse it. I see again last week they debited my account. I want my money reverse back to my account.
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Replies (3)0
Replies (3)
Absa's replyOfficial
24 Dec 2019, 04:20 Dear Mr Bali, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically. I look forward to being of service to you. Vanessa
Absa's reply24 Dec 2019, 04:20
Official
Dear Mr Bali, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically. I look forward to being of service to you. Vanessa
KB
KENNETH B's updateReviewer Update
02 Jan 2020, 15:26Note that I am still awaiting for your response.
KB
KENNETH B's update02 Jan 2020, 15:26
Reviewer Update
Note that I am still awaiting for your response.
KB
KENNETH B's updateReviewer Update
13 Jan 2020, 14:01Emile Scholtz rep**** to my query but just does not understand what he is trying to say. I don't think he invested time to investigate my query he just wrote to me. I don't want anything else but my money back. I had already filled the form but because of his attitude I will not forward to them I want my money back.
KB
KENNETH B's update13 Jan 2020, 14:01
Reviewer Update
Emile Scholtz rep**** to my query but just does not understand what he is trying to say. I don't think he invested time to investigate my query he just wrote to me. I don't want anything else but my money back. I had already filled the form but because of his attitude I will not forward to them I want my money back.