CM
Cornelia M
1 reviews | Active since Feb 2019
04 May 2026, 22:33
Unauthorized Debit Order
Unauthorized Debit Order – Reference MULTID FORSATRIX ***5
I am writing to formally lodge a complaint regarding an unauthorized debit order processed against my account on 4 May with the reference MULTID FORSATRIX ***5.
I have not authorized this transaction, nor do I have any agreement with this entity. Given that I have fallen victim to *****ulent debits on my account previously, I am deeply concerned about the bank’s security protocols regarding third-party collections.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
05 May 2026, 11:17Dear Cornelia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareVanessa Crowe
Absa's reply05 May 2026, 11:17
Official
Dear Cornelia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareVanessa Crowe