CM
Cornelia M

1 reviews | Active since Feb 2019

08 Sept 2024, 06:34

UNAUTHORIZED DEBIT ORDER

Absa has made an unauthorized debit order from my account.

I live overseas and I don't know how to get feedback on this unauthorized debit order immediately. The debit reads: "ACB DEBIT: EXTERNAL SBSA HOMEL ***". For the record, I DON'T HAVE A HOME LOAN with this number. ABSA why was this debit order made on my account?

0
Replies (2)
CM
Cornelia M's update09 Sept 2024, 11:30
Reviewer Update
Thank you for your feedback Absa.

You have a great consultant, Gina Alberts, from Uitenhage, and she immediately sorted my problem out.
No further assistance is required. Kudos to Gina Alberts.


Absa
Absa's reply09 Sept 2024, 12:41
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd