TK
Thulaah K
1 reviews | Active since Sept 2021
03 Apr 2022, 21:46
Unauthorized debit order
Since last month on the 1st of March, an unauthorized debit order has been deducting R162 from my account, eve thia month on the same date 1 April, R162 was debited from my account, Its CREDIT LIFE ASS.. i have never authorised such debit order... Absa needs to solve this as now!!! Sent an email, no response, when I call, the call gets cut,,, FRUSTRATED
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
04 Apr 2022, 10:19Dear Thulaah Shongwe KaMnguni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
Absa's reply04 Apr 2022, 10:19
Official
Dear Thulaah Shongwe KaMnguni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
Absa's replyOfficial
06 Apr 2022, 14:34 Dear Thulaah Shongwe KaMnguni
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw
Absa's reply06 Apr 2022, 14:34
Official
Dear Thulaah Shongwe KaMnguni
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards, Group Customer Care Rezona Louw