KR
Khuliso R
1 reviews | Active since Sept 2016
25 Mar 2019, 07:56
Unauthorized debit order
The useless bank of all, on the 15 unauthorized debit order went through and called for reversal but they charged me disputes fee and today another debit order of NAEDO TRACKED DO C WEALTH /CM250319S0369 for R89 went through. Funny they kept on saying new debit order will be authorize via apps but this debit order goes through without app authorization. Reverse the dam thing and no dispute fee because I'm not disputing. if you cannot help me tell me as soon as possible.
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Replies (2)0
Replies (2)
Absa's replyOfficial
25 Mar 2019, 12:31Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply25 Mar 2019, 12:31
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
25 Mar 2019, 15:34Hi Khuliso Rasimphi,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply25 Mar 2019, 15:34
Official
Hi Khuliso Rasimphi,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,