RM
Rasekopo M

1 reviews | Active since Sept 2011

30 Oct 2018, 06:36

Unauthorized debit order

I had an unauthorized debit order this morning (30/10/2018) REFERENCE AS IT APPEARS ON MY STATEMENT: NAEDO TRACKED DO ELITEPRO /3010NSY3961, -R117.50, I cant afford to go to an Absa branch everytime some dubious company decides to sneek into my bank account, and the unfortunate part for me is that i can't reverse it on my online banking as it does not appear. Can you kindly look into this and reverse it. I thought this would not happen again but alas some people keep sneaking into my bank account.

0
Replies (2)
Absa
Absa's reply30 Oct 2018, 14:19
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply31 Oct 2018, 13:01
Official

Good day Mr Mashabela,

I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,