WP
Wessel P

1 reviews | Active since Dec 2016

05 Jul 2018, 15:12

Unauthorized debit order

Debit order of R90, R49 and R79 goes of my account monthly. This is now my 4th account I have with ABSA. Every time an unauthorised debit order goes of I am told to close the account or to go the bank each time to do a stop order or call the non existing number of the company that is debiting the account. I mean seriously? It's not if I sit at home all day and every time a debit order goes of I can go running to the bank and reverse the debit order... Why is it only with ABSA I have the problem and not any other bank? Now I want to know who is going to refund my R1 330 or must I go the news paper and open a case of ***** against ABSA? I am very disappointed in services received from ABSA.

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Replies (1)
Absa
Absa's reply06 Jul 2018, 12:15
Official

Dear Mr Pretorius

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le grange

Best regards,