RJ
Randall J
1 reviews | Active since Nov 2017
15 Jun 2018, 07:18
Unauthorized debit order
I had an unauthorized debit order this morning (15/06/2018) REFERENCE AS IT APPEARS ON MY STATEMENT: NAEDO TRACKED DO, ASIP 83**************085, R-99.00, I cant afford to go to an Absa branch everytime some dubious company decides to sneek into my bank account, and the unfortunate part for me is that i can't reverse it on my online banking as it does not appear. Can you kindly look into this and reverse it. I thought this would not happen again but alas some people keep sneaking into my bank account. The debit Notification has my ID number in it! That's why I made 83******************085. ABSA what is going here?!
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Absa's replyOfficial
16 Jun 2018, 10:17Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number ( send privately ) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply16 Jun 2018, 10:17
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number ( send privately ) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
RJ
Randall J's updateReviewer Update
16 Jun 2018, 12:04***. This debit order must be stop immediately! As I can't put a Stop Debit Order in-place online.
RJ
Randall J's update16 Jun 2018, 12:04
Reviewer Update
***. This debit order must be stop immediately! As I can't put a Stop Debit Order in-place online.