NQ
Nomaxhosa Q
1 reviews | Active since Dec 2025
17 Dec 2025, 14:30
Unauthorized debit on my account
I'm having a complaint I've been debited sum of ten thousand Rands by RCC Bob of which I did not give them any permission to debit. I went to the branch and I was told that a journal was used to debit the amount. I have been trying to get answers as to why my account was debited.
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Absa's replyOfficial
17 Dec 2025, 16:28Dear Nomaxhosa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply17 Dec 2025, 16:28
Official
Dear Nomaxhosa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe