Unauthorized debit

To whom it may concern

I am writing about my grievances regarding ******** activities in my account caused by absa vehicle finance.

My vehicle is financed by absa a 2014 BMW 116I 5door hatchback. My monthly installment was sitting at R5279 which my bank statement can support........ However end of September after more than 10 months Absa decided to deduct an amount of R6100 without my authorization which i reversed hence such an act amount to ***** and theft.

They have acknowledged their error via email..... However this has left me to surrender my beloved vehicle back to absa hence they broke not only the contract terms but also caused lack of trust and pain towards me and my family.

Absa has outlined that they in future shall auction the vehicle and i must pay the balance from the transaction.

I refuse simply because they de*****ed me by debiting an amount without my authorization which amounts to theft and they still want to do business with me which i refuse to work with *********.

As a law abiding citizen i plead with Ombudsman to assist me with the matter so i can continue to practice an honest living

Should you require any more information please do not hesitate to contact me.

Thanking you in advance

Warm regards Jabu Khumalo