unauthorized debit and unacceptable services

pathetic and totally unacceptable services. ive received a *** for my money gets taken from burchmore without any authorization and i have to wait 45 days for a return? its clear as daylight on my statement that the same amounts has been taken off in May and then in July again. and theres nothing the bank who holds my money can do about it? im not sure if im trying to be ****med by burchmores because i have not purchased anything from them! this mess cannot continue those ******* needs to refund me!