LH
Lee H
1 reviews | Active since May 2022
25 Aug 2022, 20:21
Unauthorized debit
I just had R6071 debit from my savings account staying "journal debit". I did not approve or gave any sort of permission for this debit order, how must I pay my rent and medical aid???? How does a bank allow debit orders to go off from your account without you approving??? I need that money reversed back into my account NOW!!!!!
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Absa's replyOfficial
26 Aug 2022, 10:47Dear Lee Hough Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply26 Aug 2022, 10:47
Official
Dear Lee Hough Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw