UNAUTHORIZED BLOCK ON MY ACCOUNT - SUB-STANDARD SERVICE

<p>On Saturday I went stationary shopping as my son has a school project which needs to be handed in tomorrow, 6 Sept 2016. To my utmost embarrasment I had to stand at President Hypers' till red-faced after unloading my trolley only to find out that ABSA has blocked my account for FICA verification processes. ***!!</p> <p> </p> <p>I can now still not pay my child's school fees (which if paid late, a penalty fee of R100 per day is added to your account) or his aftercare and after curricular activities for the month.</p> <p> </p> <p>I went to ABSA Randfontein this morning to provide them with all my documentation after speaking to a lady on at ABSA via ********** whom confirmed that the block will be removed once the documents has been submitted.</p> <p>After waiting for 60minutes plus, i was assisted and then after the process kindly informed that ABSA will verify the process still within 24-48 hours. This is unacceptable, as to whom gave them permission to block my account in the first place without sending a notification via sms or email. They have got ALL my contact details. This is pathetic service from them - no wonder I moved my cheque account away from this ****!!</p> <p> </p> <p>ABSA can gladly contact me to remove the block OR hurry with the verification process as deadline for payment was today of all my transactions that I had to do. I WILL ensure that ABSA pay back the penalty fees - EVERY ****ing cent of my extra monies, should I not be able to do transactions tonight.</p> <p> </p> <p>THis is totally bull**** and I want answers and a VALID explanation from ABSA!!</p> <p>I am tired of this company and every damn excuse that they have for problems they are causing.</p> <p> </p> <p>Therefor, Management please feel free to contact me ASAP.</p>