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Phindile M
1 reviews | Active since Jun 2015
21 Jan 2023, 13:02
Unauthorized bank charges
I've been receiving messages that my credit is on negative yet it's not. You are charging R10 every second day because you claim my credit card is not negative. Please sort this out and stop charging me for nothing.
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Absa's replyOfficial
23 Jan 2023, 12:24 Dear Phindile Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply23 Jan 2023, 12:24
Official
Dear Phindile Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Vanessa Crowe Group Customer Care