AR
Ansa R
1 reviews | Active since Mar 2026
27 Mar 2026, 12:38
Unauthorized ABSA transaction
There is an unauthorized transaction on my statement with description SSD Other Chip OPV. Money was deducted from my account without any authorization. Unacceptable!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
27 Mar 2026, 15:39Dear Ansa, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***3. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply27 Mar 2026, 15:39
Official
Dear Ansa, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***3. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
27 Mar 2026, 15:43 Dear Ansa Reynierse, We value your concerns and kindly request that you provide us with the transaction details. The account number debited, the amount and the date of the transaction. Looking forward to hearing from you soon.
Best regards,
Absa's reply27 Mar 2026, 15:43
Official
Dear Ansa Reynierse, We value your concerns and kindly request that you provide us with the transaction details. The account number debited, the amount and the date of the transaction. Looking forward to hearing from you soon.
Best regards,
Absa's replyOfficial
30 Mar 2026, 13:10Dear Ansa Reynierse, We refer to the below and note that we have not received a reply from you. We understand that you may be occupied and kindly request that at your earliest convenience, you provide us with the transaction details. The account number debited, the amount and the date of the transaction. Please note that our office will proceed to close the case by 31/03/2026 at 13:30. If you are dissatisfied with the outcome and need more help, please let us know, and we will reopen the case for further review. Once again, we extend our unconditional apology for any inconvenience this may have caused.
Best regards,
Absa's reply30 Mar 2026, 13:10
Official
Dear Ansa Reynierse, We refer to the below and note that we have not received a reply from you. We understand that you may be occupied and kindly request that at your earliest convenience, you provide us with the transaction details. The account number debited, the amount and the date of the transaction. Please note that our office will proceed to close the case by 31/03/2026 at 13:30. If you are dissatisfied with the outcome and need more help, please let us know, and we will reopen the case for further review. Once again, we extend our unconditional apology for any inconvenience this may have caused.
Best regards,