Unauthorised Postal Delivery of Bank Statements

I am writing to formally express my disappointment and concern regarding the handling of my cheque account statements. Despite receiving my statements via email, I recently discovered that printed copies are also being sent to my home postal address, that is been received by my grandparents, something I did not consent to.

In this digital age, where data privacy and efficiency are paramount, it is both surprising and frustrating that such a practice is still taking place. I opted for electronic statements specifically to reduce the risk of sensitive documents being lost or mishandled, and to streamline my account. Please immediately discontinue the mailing of my physical bank statements and confirm that my communication preferences have been updated to reflect email only.