1 reviews | Active since Nov 2017
Unauthorised Dr of R100
My absa current account has an unauthorised fee of R100 that went of on the 2nd November 2017. I phoned the call centre and visited the branch and both consultations were in vain They both assumed that I have an overdraft attached to it which is not the case. I have 3 accounts with absa and at the moment I am not convinced that my money is safe. R100 may just be the start of the worse to come. Absa please resolve this matter as soon as possible. This is worrying given the high rate of ***** in the banking industry, is your system easy to hack?
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you