LM
Luleka M

1 reviews | Active since Mar 2010

21 Jan 2016, 14:25

UNAUTHORISED DR ACCOUNT

Dear Sir/Madam<br> <br> Since last year September 2015 I have been noticing that there is an amount of R 99.00 that is getting out of my account.. Someone has been Dr my cheque account without my consent. Yesterday I went to my bank (ABSA) in Pavilion Branch to enquire about this they confirmed what is written in my Bank Statements.<br> <br> I want you to refund my money. I never gave anyone a consent to my account, what you did is ***** and I am not taking this matter low. I want to see justice done and also a person who is an insider who provided ********** clients information. I have been told that only Dec & Jan amount that can be reversed..<br> <br> My concern is how possible that an intruder got my banking details and if that possible that means one day all my money in account can be debited to certain intruders and yet you wont know.<br> <br> My instincts tells me that a person who did this is an insider, who knows that my notification reports from R100.00 and He/She knew that if its R99.00 its wont notify me. An outsider wont have that kind of information.<br> <br> The Bank has recruited ********* and *****ers. I want to see justice done.<br> <br> Regards,<br> Luleka Magwaza<br> <br>

0
Replies (1)
Absa
Absa's reply22 Jan 2016, 12:02
Official
Hello luntizozo,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,