UNAUTHORISED DEDUCTIONS FROM ACCOUNT

This month I have had an amount of R1,017.52 deducted off my bank account which I have no idea what it is for. Detail provided was ACB DEBIT:EXTERNAL WFSDRORDER***. On top of this a further R872.57 was also deducted from my account. There is no answer from \ABSA BUREAU SERVICES 1 USER\" on the contact number provided in response to my query. Surely ABSA cannot be allowed to just deduct monies from your account with notification or authorization from the Client? I have requested assistance on numerous occasions for responses to my requests, yet no-one at ABSA seems to care. I have been with ABSA since 1991 and have had a very good track record with them but this is how your loyalty to them is repayed. I did not budget for these amounts to be deducted, and hence will not be able to survive the month now. ABSA needs to urgently STEP-UP their customer relations and try looking after their Clients for once, all Clients and not only very long-standing loyal Clients. I have had endless problems with ABSA's lack of interest to assist with any issues, and quite frankly I feel that it is high time I removed ALL my accounts from ABSA and moved to a more dedicated bank."