NS
Nicolaas S

1 reviews | Active since Jan 2013

12 Dec 2015, 15:33

Unauthorised deduction - no response to query

I have on 3rd logged a query about two unauthorised deductions from my account<br> and despite feedback 8 days ago that ABSA will respond there has been no action on their side<br> <br> Seems to me they send an automated response to all their queries and just leave the matter - all from a Vanessa Crowe with exactly the same wording

0
Replies (1)
Absa
Absa's reply14 Dec 2015, 16:43
Official
Hello nico0655,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,