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issebel H

1 reviews | Active since Aug 2016

29 Nov 2017, 11:53

Unauthorised deduction

I have made arrangements to pay my credit card. Due to financial difficulties I made this arrangement. And now yesterday without any notice to me, a huge amount was deducted off my salary. In fact after this deduction I do not have any money for survival and this after an arrangement was made. How can this be done? I did not give any authorisation for any deduction for this amount. Please reverse this as soon as possible.

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Replies (1)
Absa
Absa's reply29 Nov 2017, 14:55
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,