Unauthorised Debits – ABSA ***** Department Unhelpful and Unprofessional

Last night I noticed several unauthorised transactions on my account amounting to approximately R3,800. These transactions were not done by me and I have no knowledge of them. I tried to contact ABSA immediately, but the bank was closed, leaving me unable to report the *****.

This morning, I called ABSA again and was assisted by someone in the ***** department who was extremely *********** and unhelpful. This is a serious matter and the attitude I received made it feel like ABSA simply does not care about their customers’ safety or the urgency of *****-related issues.

I am extremely disappointed and frustrated. I expect ABSA to:

* Investigate these unauthorised transactions urgently. * Reverse the *****ulent debits. * Provide proper customer service and support, especially in ***** cases.

I have been a loyal customer, and this experience has left me questioning my trust in ABSA.