1 reviews | Active since Sept 2018
hi have a problem every month with my ABSA account, I called the bank last month, this is so frustrating, because unauthorised debits are deducted and I have to go and reverse and have to pay for that fee and rates, I called them last month due to that my credit card debit did not go off and it effected my credit score rate seriously. I called and ask can I get a new account to avoid this they said no due to my overdraft ask can they transfer the overdraft to the new account they said no, how can you own bank not help you in this matter. this is my bank for years banking with them since I started working. my debits that need to go off doesn't due to all this debits that goes off before my own debits and effects my account. I already receive sms from unauthorised debit trying to debit my account already. I am going to change my salary to go into another bank, because I am tired of this every month on the 25th I have to go to the bank and miss work time for this issue.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you
Best regards,
Thank you
Best regards,
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