Unauthorised Debit Orders processed

I raised a issue with ABSA after a *****ulent debit order was processed to my account, resulting from a *****ulent cellphone account opened. Absa failed to confirm with me that i indeed authorised the debit order, and dispite repeated calls and emails with banking representatives, both Absa ***** and Customer service has shown any measure yo protect my monies. I informed the bank repeatedly that i have not authorised a debit order, and 3+ months later, debit order still proceed from the same service provider. Now i understand that i need ideally deal with the matter with said service provider ( which I have had little success on), yet the bank i pay to manage & protect my monies does little to protect me from unauthorised debit orders. I am a client's since volkskas, but now am seriously considering moving all business from Absa....