1 reviews | Active since Mar 2009
Unauthorised Debit Orders from Hell
<p>ABSA has let a stream of unathorised debit order to reak hovoc in my account. Money is taken out, when i asked ABSA i was given telephone numbers and told to take it up with the companies debiting my account. I went to the bank to do reversals and stop orders but each month money is taken out. What kind of a bank lets ****** to loot the account of its clients?</p> <p>02/03/17 Wise Cover 3 R99 - taken off </p> <p>24/03/17 YMSCC R99 - taken off </p> <p>24/03/17 YMSCC again having a party for another R99</p> <p>23/06/17 Aqwella reference used was my ID Number- where they get this from I do not know -R95 take off</p> <p>23/06/17- PPA Marketing - R89.99 Taken off, contacted Mrs Naidoo on ********** , I made 10 calls at my cost and she has been ducking and diving for a month with no explanantion on where they got my details from, the new story is that their offices have been shut down and she cant investigate my problem.</p> <p>25/05/17- Aqwella - R299 taken off, no notifcation sms from ABSA, I called the company ********** spoken to Ricardo, Iyanda and Marryn Ann- doubt if the names are real and no one can tell me where they got my details from!</p> <p>25/07/17-GR Lifes - R99 taken off, called the company ********** spoken to Ryan and he told me it will take 14 days to investigate.</p> <p>Why did ABSA not ask me first before opening a picnic for these *****stars in my account. </p> <p>There are two debit orders that have not been reversed, how will i get my money back? This is *****, when I called ABSA Complaint line to complain i was told that they dont investigate debit orders and i must go to the branch, I called the bank manager and only to be told that i must change my account number. </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Still waiting for an answer to what is going on with my account! 2 weeks later no feedbac****!
Still waiting for an answer to what is going on with my account! 2 weeks later no feedbac****!
