HN
Hlengiwe N

1 reviews | Active since Nov 2015

18 Nov 2015, 09:32

Unauthorised Debit Orders DAIL 24 NAEDO

I have 3-4 debit orders going off from DAIL 24 (Naedo Debit Dial 24) every week, ranging from R199- R292 per transaction resulting in just over R2,000 to R3,000 every month, and every time I must reverse it.This is so inconveniencing and strenuous, and most importantly it is destroying my credit rating. They use the telephone number for Platinum C3 (Naedo) ***. It has been months, and my bank ABSA has not been helpful in stopping it. I am not sure, if this is an inside job or a faulty in their internal systems or processes.

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Replies (1)
Absa
Absa's reply25 Nov 2015, 09:10
Official
Hello PreciousNtonga,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd