IJ
Intisaar J

1 reviews | Active since Jan 2016

01 Feb 2016, 11:47

UNAUTHORISED DEBIT ORDERS - BOSS REWARDS

So come 25 January 2016,after a long December , I go to the ATM to transfer my rent only to be told I have insufficient funds on payday. I draw a statement & to my surprise debit orders of people I have not heard of. So back & forth to the bank, who first to discover ABSA themselves just debits an advance loan payment because they felt like it, then I see BOSS REWARDS debits my account for R99.00 huge **** seems like it. And ABSA just gives me a run around..UTTERLY DISAPPOINTED IN ABSA. A bank is supposed to protect my money but it just gets ****** out of my account & then becomes my problem. This has caused me such an inconvenience. And I am still running around. Will be opening a case of ***** as my details were obtained *******ly by BOSS RWDS.

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Replies (1)
Absa
Absa's reply01 Feb 2016, 13:52
Official
Hello Jacobs49,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd