MM
Mathongo M

1 reviews | Active since Sept 2018

14 Sept 2018, 08:50

UNAUTHORISED DEBIT ORDERS

I've been battling with unauthorised debit orders for about two years now, this morning I have finally had enough. Called ABSA call centre to have the latest one reversed only to be told by Emily Mhoali(gi) that this whole mess is my fault for giving ********** my banking details. This type of stinking attitude towards clients needs to be investigated, while I look for a new bank to entrust my money with

0
Replies (1)
Absa
Absa's reply14 Sept 2018, 16:58
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,