1 reviews | Active since Jan 2018
I have called Absa twice today to get contact details for the many debit orders going off my savings account. I have 5 different debit orders going off each month that I have no idea where they come. Most of them are R99. I don't use this account on a day to day basis so don't check it. In December some of the debit orders bounced to to insufficient funds which caused me to look why I had not funds available. When I saw the debit orders I queried them with the bank and they gave me some of the contact numbers - some don't work at all. I find this unacceptable that anyone can just start a debit order on my account - how did this happen and surely the bank should get your approval first? How am I supposed to reverse the debit orders of the ones I can't get contact details for???? Please advise????
Kind Regards, Tammy
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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