1 reviews | Active since Feb 2016
Unauthorised Debit orders
I have complained before about unauthorised Debit order done on my account. This happens monthly and I have to waist +- R50 for transport to go and reverse and now I am being charged to reverse these charges.
I do not know how this is my fault that the ABSA security system is weak now I have to pay for their problems. I feel like I pay enough for using your services, from the bank app fee to the monthly credit card fine be and the service fee to the with seawall charges...... Now I pay for reversing unauthorised Debit orders that you are well aware of?
As a customer I feel strained and abused finencially and emotionally. When I get to your branches ( Orange Farm, East gate and Ghandi) I am told there is nothing they can do as they do not know how to prevent their clients from being debited by these **********.
What I need from you now is all my reversal charges that you have run, I need the latest unauthorised Debit order run on the 29, 30 or 31st to be reversed and all the DO charges reversed. I was debited twice of the amount of R69 and R179.
I am tired d and thinking of moving my salary to another bank. I have said this once and I am not happy with your service. ********** 368082
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
