MM
Mabandla M

1 reviews | Active since Nov 2016

16 Nov 2016, 14:40

Unauthorised debit orders

<p>I am annoyed by the bad service I get over and over by the staff employed by Absa.</p> <p>There’s companies who keep taking money on the 15th of every month. I don’t know the company yet I keep going to Absa to reverse the debit orders monthly which makes me see why people want nothing to do with Absa.</p> <p>Today, I called the call center and the lady I spoke to said “sir, I can’t do anything about who takes your money from your account” and gave me a number to call (which doesn’t work). This makes me so angry because I am trusting Absa with my money and also because I have been with Absa for so long. I have things linked to my account. If it wasn’t for that, I would be off the Absa train.</p> <p>Very disappointed client,</p> <p>M</p>

0
Replies (1)
Absa
Absa's reply17 Nov 2016, 09:07
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,