CW
Carla W
1 reviews | Active since Feb 2020
27 Sept 2022, 10:12
Unauthorised debit order
We have been trying for over a year now to stop an unauthorised debit order on our business account, without any solution from ABSA. This is a huge concern as ABSA continues to allow ***** on our account. Seems we will need to move our business elsewhere to keep our account safe. Be warned people, ABSA won't help you if there's ***** on your account.
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Absa's replyOfficial
27 Sept 2022, 12:11Dear Carla de Wet Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Sept 2022, 12:11
Official
Dear Carla de Wet Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw