1 reviews | Active since Nov 2016

02 Feb 2017, 09:20

Unauthorised debit order

<p>Last night an unaothorised debit order was deducted from my Absa account. I called the helpline who then reffered me to the ***** line- who told me that they don't deal with this type of *****. This morning I've spent over an hour on the phone with Absa to try and find out who debited my account. They keep on putting me through to Absa Bereu who then tell me they can't help and tranfer me back to general inquiries. This is *****!</p>

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Replies (1)
Absa
Absa's reply02 Feb 2017, 13:55
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,