Unauthorised debit order
I have a money builder savings account with ABSA. On 22/12/2015, two debit orders went through on the account of R1473.77 each. I have at no point given anyone authorisation for such debits. That account is not even supposed to have debit orders on it. I insist that the amounts be credited back to my account. Is ABSA client's money not safe????
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Absa's replyOfficial
23 Dec 2015, 09:03Hello andrejo01,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 Dec 2015, 09:03
Official
Hello andrejo01,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,