1 reviews | Active since Jan 2016
UNAUTHORISED DEBIT ON ABSA PLATINUM CHEQUE ACC
ABSA bank on 02/11/2015, on 01/12/2015 and again on 01/01/2016 authorised a charge of R59 on my platinum cheque account with regards to a Vas Pack Purchase (DragonPass airport lounge service) without my consent. The previous year [2014] I was also incorrectly billed R59 for a priority pass service which is also a airport lounge charge service which once again I did not register for. This is ********* behaviour from the bank to register me for services without my consent. I have tried calling the customer service department which were not helpful at all. Please can I have this service once again stopped and my money refunded and can ABSA bank stop acting in such an ********* manner in future!<br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
