NT
Nicole T

1 reviews | Active since Dec 2016

28 Dec 2016, 13:24

Unauthorised debit off my account

<p>My bank account was debited with R89.00 in Nov and Dec.</p> <p>Bankserv provided me the details that the company doing this is 'Senua Business Communications'.</p> <p>Very cleverly they use a different reference each month.</p> <p> </p> <p>Dissapointed that there is not much ABSA can do.</p> <p> </p> <p>It appears this company which has an account with STD Bank seems to be doing the same thing to other people.</p> <p> </p> <p>How did they get my banking details?</p> <p> </p> <p>It appears that this might be a **** or ***** and I have reported it to my ABSA but feel they should be doing more than just reversing the debit order.</p> <p>One needs to be vigilant for debits of relatively small amounts which might pass unnoticed.</p>

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Replies (1)
Absa
Absa's reply28 Dec 2016, 15:29
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd