SO
Sue O
1 reviews | Active since Jun 2011
15 Dec 2024, 11:26
Unauthorised debit and no response
Had an unauthorised debit order go through my account and queried with Absa on 29/11. I've followed up several times and escalated to Actionline and over 2 weeks later I still haven't had any reply.
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Absa's replyOfficial
17 Dec 2024, 08:44Dear Sue De Oliveira, We have noticed that your complaint was logged already on the system and Charmaine Sharp of our CEO’s office is dealing with it, we will request that she provide you with an update on the progress of the investigation. Complaint reference number: C-***3.
Best regards,
Absa's reply17 Dec 2024, 08:44
Official
Dear Sue De Oliveira, We have noticed that your complaint was logged already on the system and Charmaine Sharp of our CEO’s office is dealing with it, we will request that she provide you with an update on the progress of the investigation. Complaint reference number: C-***3.
Best regards,