ME
Mieska E
1 reviews | Active since Dec 2016
02 May 2020, 11:11
Unauthorised debit
Absa deducted R3318 from my savings account as a journal debit. This was not authorised. Is this legal. How can i get the money back as it does not show so that i can reverse this debit.
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Absa's replyOfficial
04 May 2020, 11:01Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply04 May 2020, 11:01
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd