UNAUTHORISED CREDIT CARD LIFE POLICY

About a month ago I heard an ECR broadcast from Wendy Knowler around call centers and staff members of companies that **********ly sign clients up for insurance etc...<br> <br> This sparked a thought about an insurance deduction on my credit card monthly which I don't recall authorising. <br> <br> Therefore I lodged a query with ABSA.<br> <br> This was the response ;<br> <br> ABSA WAS UNABLE TO FIND DOCUMENTED PROOF OF ME AGREEING TO ANY CREDIT LIFE COVER.<br> <br> However, they will not proceed with the query lodged since the insurance was in place since 2011 and first deduction was R5.90. <br> <br> In addition they say a letter was mailed to me welcoming me to the credit life cover scheme. <br> <br> So here's the thing:<br> <br> ABSA HAS NO PROOF <br> THERE IS NO EVIDENCE THAT I RECEIVED SUCH A LETTER NOR DO I RECALL RECEIVING SUCH A LETTER. <br> <br> AND HERE'S ANOTHER THING :<br> There is inconsistency in communication from ABSA. sometimes I get a letter. Sometimes I get an email. And recently my statements haven't been emailed.<br> <br> SHOULD a ******** go unpunished because he committed a crime 4 years ago?<br> <br> It took just a over a month for a response from the action line. I made a post on the ABSA fb page. They going to look into it further.