1 reviews | Active since Feb 2014
Unautherised withdrawals from credit card
I noticed several [8] unauthorized withdrawals, to the total of R 5 465.81, by [URL Removed] Bushey Health GBR on my Absa Credit card statement of 24 Jan to 23 Feb 2015. I phoned Absa and stopped my Credit card immediately and logged a dispute over the phone. I was told that I would be contacted via email. I went to the bank the next day as soon as I could. The bank-clerk phoned the disputes office and gave me a reference number. I now have to wait 30 days to hear from them [disputes], which is unacceptable, because I am left with this massive amount on my credit card which I have to pay by the 23rd March, which is almost impossible for me. I have also been told to try to resolve problem as best I could in the meantime. I noticed the exact same problem mentioned on 12:43 Sat 3 Jan by 'sicasyou' with headline 'Unauthorized purchases and debit orders' on the Hellopeter website. I am also reporting this matter in order to try and stop these *********!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
