ET
Eugene T
1 reviews | Active since Jul 2011
03 Nov 2017, 19:57
UNAUTH DR BAL FEE SEE CHARGE STATEMENT DETAIL - R100.00
Please advise on why this debit was run, I have no overdraft facility with ABSA and both my accounts are in the positive. A quick search shows several people experiencing the same issue.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
06 Nov 2017, 15:26Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply06 Nov 2017, 15:26
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
ET
Eugene T's updateReviewer Update
20 Nov 2017, 19:53Received a request for my details on 7-11-2017 by Vanessa, have rep**** and have never received feedback again. Follow up mail was again sent to her on the 15th yet to receive feedback. If this is the feedback I should expect from my bank, I think I will be closing both my accounts and transfering my funds to a new bank.
ET
Eugene T's update20 Nov 2017, 19:53
Reviewer Update
Received a request for my details on 7-11-2017 by Vanessa, have rep**** and have never received feedback again. Follow up mail was again sent to her on the 15th yet to receive feedback. If this is the feedback I should expect from my bank, I think I will be closing both my accounts and transfering my funds to a new bank.