SD
Someone D

1 reviews | Active since Jun 2011

02 Jun 2017, 10:34

UNAUTH DR BAL FEE SEE CHARGE STATEMENT DETAIL - R100.00

<p>waking up to normal bank Charge and then a unusal bank charge of R100.00 that the basa call centre general enquiry deems to be a overdraft facility Charge.. What OVERDRAFT Absa..? I dont have any overdraft Facility with you guys.. Please pay my money back. Now.. Dont make me regret leaving FNB and the pathetic Call Centre service where you wait for close to 20minutes to speak to an agent only to have your call cut by the consultant or for them to tell you they dont know how to help you. Very disappointing ABSA..</p>

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Replies (2)
Absa
Absa's reply02 Jun 2017, 11:18
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply02 Jun 2017, 11:31
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd