NM
Nkhumise M
1 reviews | Active since Mar 2019
16 Sept 2019, 08:09
UNAUTH DR BAL FEE SEE CHARGE STATEMENT DETAIL -100 and Admin Charges of -R450.00
Absa is now ripping me off for the second time. I have just noticed that I have a negative balance of -R604.78. A normal bank Charge R107 and an unusal bank charge of R100.00, that the Absa call centre general enquiry deems to be a overdraft facility Charge of which I do not have. An admin charge SEE R450.00. The first time I let it go and paid R735 in may 2019 and now this, I cannot afford to pay exorbitant amount just because absa thinks I can pay. Absa better sought this mess, dont make me regret leaving FNB and the pathetic Call Centre service where you wait for close to 20minutes to speak to an agent only to have your call cut by the consultant or for them to tell you they dont know how to help you.
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Replies (1)Absa's replyOfficial
16 Sept 2019, 11:22Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply16 Sept 2019, 11:22
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
