1 reviews | Active since Apr 2015
Unathorised Debit Orders
This company: Fusion benefits is **********ly deducting money from my account at first it was R99 I contacted the bank to reverse, all they could do is give me the number of the company that deducted the money. How are these people allowed to just take money, do I not have to sign a form to give permission to debit? they have come back with a different reference number and Deducted R97 this time. How is it that my money is not safe at the bank?
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Furthermore you can reverse the debit order online.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Furthermore you can reverse the debit order online.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,