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francois O
1 reviews | Active since Oct 2015
10 Mar 2022, 09:07
Unapproved debit orders from my account
Good day ABSA team. How is it possible for someone to load debit orders on my account without my approval. There is ********** actions on my account and no one can help me with this. How is this possible.???????? POPI act.?????? My debicheck..???????
Francois Oberholster *** You have my details. Contact me. i am not phoning 100 people to get no help.
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Absa's replyOfficial
10 Mar 2022, 10:36 Dear Francois Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will be in contact with you for more information and thereafter will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution. The reference number to your complaint is C-***7 Kind regards, Vanessa Crowe Group Customer Care
Absa's reply10 Mar 2022, 10:36
Official
Dear Francois Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will be in contact with you for more information and thereafter will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution. The reference number to your complaint is C-***7 Kind regards, Vanessa Crowe Group Customer Care