Unanswered callls

I have been trying to get though to the Absa call centre ( ********** 799) in order to facilitate a transfer from overseas since 10:00 this morning. I was kept waiting in line for 48 mins on the first attempt until my airtime ran out. My second attempt had me in line for 61 minutes, until I had to drop the line to attend to a meeting. As I'm typing this, I am calling for the third time, 32 minutes and counting. How is this possible? These three calls have literally costed me hundreds of rands and there's nothing to show for it. Just another item to the long list of bad services provided by Absa. Will be closing all my accounts and moving to another bank, I've had enough of this ********** service.